How The Creative Briefer handles data.

Information we collect

• Account information, such as your name, email address, organization name, and authentication details.
• Workspace content, such as project details, product inputs, brand notes, creative briefs, prompts, references, and uploaded assets you choose to provide.
• Usage information, such as pages viewed, feature activity, device/browser information, IP address, timestamps, and diagnostic logs.
• Support communications, such as messages you send us, feedback, and related contact information.

How we use information

• Provide, secure, maintain, and improve The Creative Briefer.
• Generate briefs, prompt direction, footage plans, edit notes, and related creative outputs requested by users.
• Authenticate users, manage workspaces, prevent abuse, monitor reliability, and troubleshoot issues.
• Communicate about product updates, support requests, security notices, and administrative messages.

AI processing

• The service may send your submitted workspace content to configured AI model providers so those providers can return requested brief, prompt, and creative outputs.
• You are responsible for ensuring that you have the rights and permissions needed to submit content to the service.
• We do not intentionally use your private workspace content to train our own public model.

Sharing and disclosure

• We may share information with service providers that help us host, operate, secure, analyze, and support the product.
• We may disclose information when required by law, to protect rights and safety, or as part of a business transaction such as a merger or acquisition.
• We do not sell personal information.

Retention and deletion

• We retain account, workspace, and usage information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements.
• You may request deletion of your account or workspace data by contacting support. Some information may be retained when required for security, legal, billing, or backup purposes.

Security

• We use administrative, technical, and organizational safeguards designed to protect information. No internet service is completely secure, and we cannot guarantee absolute security.

Your choices

• You may update account details, manage workspace content, or request access, correction, or deletion by contacting us.
• You can opt out of non-essential product communications by using the unsubscribe instructions in those messages or contacting support.

Children

The Creative Briefer is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Contact

Questions about this policy can be sent to support@thecreativebriefer.com.